WARNING: This product contains nicotine. Nicotine is an addictive chemical.

FAQ

About Black Buffalo

What is Black Buffalo?

Black Buffalo is the world’s only smokeless tobacco alternative that delivers the same experience as traditional smokeless products, just without any tobacco leaf or stem – the taste, the texture, the rich dark color and, yeah, the nicotine. Explore our tobacco alternative long cut and pouches products here.

What’s in Black Buffalo and how is it made?

Trade secret, but we'll say this: we found a way to make a specific variety of edible green leaves behave like tobacco with added food-safe ingredients and pharmaceutical-grade nicotine. Sounds easy, but it took us 5+ years and 20,000+ hours of R&D. Check out this blog post for more info on how Black Buffalo makes the world’s best tobacco alternative long cut and pouches.

How does Black Buffalo compare to traditional smokeless products?

We mean it when we say “Everything You Love, Nothing You Don’t”. It’s the closest thing to real dip you’ve ever seen, just without the actual tobacco leaf or stem. Our founding team dipped for a combined 50+ years before charging ahead with Black Buffalo. It took us years to perfect the process of creating a satisfying tobacco alternative that has the same taste, texture, and nicotine as traditional smokeless products. Compare our available products with your favorite flavors of long cut at pouches here.

When will pouches be available?

Due to overwhelming demand from the herd and contract manufacturing constraints, we recently placed a deposit on a custom tobacco alternative pouch-maker. It’s being built for Black Buffalo and we expect to be consistently manufacturing pouches starting Spring 2020. Until then, we do not have a date for their next availability. Subscribe to the newsletter and follow us on social media at @blackbuffaloinc to receive updates. Long Cut all day.

Is Black Buffalo harmful or cancer-causing?

The FDA limits our ability to make any "harm reduction" or "modified risk" claims without extensive testing that can take years and cost millions of dollars. However, here's what we can say: Black Buffalo has no tobacco leaf, no tobacco stem, and we don't fire-cure or ferment our leaves. When tobacco is fire-cured and fermented in traditional dip, it leads to the formation of tobacco-specific nitrosamines (TSNAs) and polycyclic aromatic hydrocarbons (PAHs). We encourage you to read up on TSNAs and PAHs, their levels in traditional smokeless tobacco products, and their effects on the human body. After you do, you'll be in a much better position to make up your mind on the relative safety of Black Buffalo. To reiterate: Black Buffalo does not contain any tobacco leaf or stem and we don't fire-cure or ferment our leaves.

Does Black Buffalo contain nicotine or tobacco?

Nicotine: hell yes. Tobacco: nope. Black Buffalo contains tobacco-derived nicotine in our tobacco alternative long cut and pouches, but no actual tobacco leaf or stem. Our tobacco alternative dip products contain the same nicotine content as traditional smokeless brands.

Does Black Buffalo have a nicotine-free version?

For now, Black Buffalo is focused on tobacco alternative products with full-strength nicotine, but we may have nicotine-free tobacco alternatives available in the near future.

Does Black Buffalo offer other forms/flavors like Fine Cut, Natural, Peach Pouches, etc.?

Everything we have available is currently offered on our website. If we have plans to bring anything else back in stock, we'll make a ton of announcements here and across social media. Be sure to follow us at @blackbuffaloinc for all updates.

Why’s it called Black Buffalo?

Because the African cape buffalo is badass. Check out this blog post for further explanation.

Ordering Black Buffalo

How do I purchase Black Buffalo?

Create an account on blackbuffalo.com here. You will then need to verify your age by completing a simple form that automatically approves your account. Once verified, you can add products to your cart from our Shop and checkout online from your Cart. If you experience difficulty purchasing, please contact us at info@blackbuffalo.com

Can I try a sample of Black Buffalo to see if I like it?

Unfortunately, no. FDA regulations prohibit sampling. Feel free to use promo code TRYBB at checkout for 15% off your first order. If you don’t enjoy it, we will refund you in full. Click here to return to the homepage and automatically apply the TRYBB discount to your cart.

Does Black Buffalo have a return policy?

Consumers are coming to Black Buffalo from a variety of traditional smokeless brands, so we understand if our flavor does not match everyone’s individual preferences. If you purchase Black Buffalo and do not enjoy it, we will refund you in full immediately.

Where can I purchase Black Buffalo and is it available in stores?

For now, Black Buffalo products are only available here on our website at blackbuffalo.com, although we do have plans to be in stores in the future.

How much does Black Buffalo cost?

Comparable to your favorite premium brands. Please check our Shop for current pricing.

How old do I have to be to buy Black Buffalo?

21. We understand that many states have an 18+ requirement to purchase nicotine based products. However, there is a lot of change occurring at the state and federal level and we must be mindful of this under FDA regulation. https://tobacco21.org/state-by-state/

Why isn't the age-verification process working for me?

We use Veratad, which is one of the most sophisticated age-verification systems in the world. It works smoothly 99% of the time, but it can be sensitive in an effort to prevent fraud and underage purchasing. When attempting to age-verify, please make sure all your information is accurate and follow the tips/tricks we provide if you're running into trouble. If the issue persists, contact us at info@blackbuffalo.com.

Are there shipping costs?

For U.S. orders, we cover the shipping costs and provide free standard rate shipping through USPS. If you wish to upgrade to expedited shipping, please contact us at info@blackbuffalo.com and we’ll do our best to accommodate you.

Why is my state not appearing as a shipping option?

Some states do not permit the sale of nicotine products directly to consumers, including Arkansas, Alaska, and Maine. Feel free to reach out to info@blackbuffalo.com for more information.

How long does it take to receive my order?

It depends on where you live, but we typically fulfill orders within 24 hours after they’re placed and rely on the U.S. Postal Service (USPS) for delivery. You will receive shipping confirmation and a tracking number as soon as your order has been sent.

My order is delayed/lost, what do I do?

Keep in mind, we make the world's best tobacco alternative dip, but we don't hand-deliver it. If there's a delay or the shipment is lost, feel free to contact USPS directly. If you’re still not having any luck, hit us up at info@blackbuffalo.com.

Does Black Buffalo offer gift cards?

Yes we do. You can buy Black Buffalo Gift Cards here in various increments. Note: these are electronic gift cards that are sent via email and redeemed online. If you wish to send your gift card purchase with a physical card, please let us know by emailing us at info@blackbuffalo.com and we’ll be sure to accommodate you.

Can I buy multiple flavors in one order?

Yes, we sell all flavors in 2-Packs and 5-Packs. Additionally, we have several variety packs available, including the Big Three, Core Four, and Fab Five packs.

Under 21 or trying to quit dip altogether?

Black Buffalo is not for you, boss. We're only here for dippers who are 21+ and want to make the switch from traditional products. Own your mission and Charge Ahead.

Canada

Does Black Buffalo ship to Canada?

Yes, Black Buffalo ships to Canada. We charge $12.50 USD to offset international shipping fees. Create your account here to get started.

How do I verify my age as a Canadian resident?

After creating an account on blackbuffalo.com, you must confirm that you are at least 21-years-old by verifying your identity. To do so, upload a picture of your ID here and our secure system will automatically verify your account.

Will I be charged a duty or customs fee?

All imports may be subject to a nominal import tax for shipments into Canada, depending on your province and order size. As a tobacco alternative with no tobacco leaf or stem, there should be no additional charge for your purchase, according to CBSA. If you are charged an additional fee, reach out to us at info@blackbuffalo.com and we will do our best to help.

How long does it take to ship to Canada?

We anticipate 10-14 days delivery time from your date of purchase, though there may be additional delays depending on customs traffic. We ship via USPS, which hands off to Canada Post at the border. You will be provided with a USPS tracking code which can be searched with Canada Post for greater insight into your order status.

The Herd

What is the Herd?

The Black Buffalo community of dippers and doers who Charge Ahead their own way in life. If you support Black Buffalo, you’re a valued member of the herd. We're David vs. Goliath. Together, we're on a mission to change an archaic industry for the greater good of the whole. We appreciate your support, and strive to support you in your efforts as well. Check out our Reviews page to hear what some members of the herd are saying out Black Buffalo.

Does Black Buffalo offer a Rewards program?

Yes. Log in to blackbuffalo.com and click on the gold crown on the bottom right-hand corner of the screen to access the Rewards dashboard. Earn Herd Points for every dollar you spend on dip and for every friend you refer to Black Buffalo. To refer friends, copy your unique referral link on your Rewards dashboard. Send this link to your friends via email, text, or social media and they'll get 25% off their first purchase. When they place an order, you'll receive your reward.

Does Black Buffalo have a Referral program?

Yes. Log in to blackbuffalo.com and click on the gold crown on the bottom right-hand corner of the screen to access the Rewards Dashboard. Here, you will find your unique referral link. Share it with your friends, family, and followers by copying and pasting it in an email, text, or social media post. After clicking on your link, customers can redeem a discount for 25% off their first purchase. Once they make a purchase, you will receive 300 Herd Points, which you can redeem for discounts.

I love Black Buffalo, how can I help spread the word?

Old school word-of-mouth is still very powerful. You can use our Rewards program to refer future members of the herd and personally benefit from it. If you dig us, please tell your friends to check us out, subscribe to our newsletter, and follow us on social.

How do I get updates on what's going on with Black Buffalo?

Subscribe to our newsletter below and follow us on Facebook, Instagram, and Twitter (@blackbuffaloinc).

Military

Does Black Buffalo offer a military discount?

Hell yes. You can see some of the veteran and active duty partnerships we have on our blog and social media (@blackbuffaloinc). We appreciate those that serve our country, which is why active duty and veteran service members always get 15% off their orders (use promo code MILITARY at checkout). For those of you reading that don't/didn't serve, if you use this discount, that's what we call stolen valor. Do a quick YouTube search to see what happens to those people. Don't be "that person" to save a few bucks.

Does Black Buffalo otherwise support the military?

Yes, we’re proud to work with various partners who support military servicemen and women, their families, and veterans. You can learn more about our ongoing efforts on our blog.

Partners

How can I partner with Black Buffalo?

We work with various partners on mutually beneficial campaigns, including social media influencers, nonprofit organizations, professional athletes, and more. If you wish to partner with Black Buffalo, please reach out to us at info@blackbuffalo.com and let us know what you have in mind.

More Questions?

Email us at info@blackbuffalo.com, chat with us on our website, or give us a call at the number below. Our Dip Angels are happy to help. 

 

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Born in the Midwest. Raised in the South. Charge Ahead.